Privacy policy

Effective November 10, 2026. This policy applies to Relay, a messaging service operated by What Do You Want? LLC, an Iowa limited liability company.

Information we collect

We collect information you provide when you request access, sign in, or use the admin: name, email address, organization details, postal address, sending domains, and message content you choose to send. We also collect subscriber information that you or your forms submit, including email addresses, names, list membership, and consent records (IP address, user agent, source URL, and consent text version). Server logs may include IP addresses and user agents for security and abuse prevention.

How we use it

We use this information to operate Relay: to deliver and track email, honor unsubscribe and preference requests, secure accounts, prevent abuse, improve the service, and communicate with operators about their accounts. We do not sell personal information.

Processors

Email is sent through Amazon SES. The application runs on Cloudflare Workers, with data stored in Neon Postgres. Payment processing, when billing is live, will use Stripe. These providers process data only to provide their services to us.

Retention and rights

We keep account, consent, suppression, and delivery records as needed to operate the service and meet legal requirements, including CAN-SPAM. You may request access, correction, or deletion of personal information we hold by emailing the operator at the address on your account or joe@whatdoyouwant.io. We may retain suppression records so we do not email an address again after a bounce, complaint, or unsubscribe.

Contact

Questions about this policy can be sent to What Do You Want? LLC at joe@whatdoyouwant.io.